Workflow mapping, process stabilization, and documentation for teams that need to operate predictably — without relying on one person's memory.
Operations Design & Repair
Workflow mapping, process stabilization, documentation, and onboarding systems that reduce cognitive load and eliminate single points of failure.
Rapid Systems Rescue
Short-engagement triage for broken, inherited, or undocumented workflows. Identify the highest-leverage fixes and apply them fast.
Documentation & Knowledge Transfer
Templates, SOPs, onboarding guides, and continuity materials built so your team can operate without relying on a single person's memory.
WCAG-informed audits, remediation, and training — for general digital systems and for emergency management agencies under Section 504/508.
Accessibility Consulting & Audits
Screen reader flow evaluation, semantic structure review, WCAG 2.1/2.2 AA compliance assessment, and remediation roadmaps for digital systems and documents.
Accessible Emergency Alerts
Review and improvement of public alert messaging for accessibility, clarity, and assistive technology compatibility.
Emergency Website Audits
WCAG 2.1/2.2 AA evaluation of emergency management sites and public warning systems, with a prioritized remediation plan.
CSIR Certification Program
Formal recognition for organizations meeting strong accessible emergency communications standards.
ICS-aligned process design and hands-on training for organizations that need to stay functional under stress, urgency, or confusion.
Emergency-Informed Systems Design
ICS-aligned clarity, escalation path design, and communication workflows that stay functional under pressure — applied to everyday operations.
7-Module Training Program
Onsite or virtual training for emergency managers, PIOs, web teams, and communications staff on accessible emergency communications.
Full CommandShield Consulting
Emergency communications and accessibility consulting for public safety organizations and government entities, end to end.
Organizing, securing, and transferring digital lives — for people planning ahead, families in transition, and executors settling an estate.
Digital Estate Cleanup
A full inventory of accounts, files, photos, and subscriptions — organized into one plain-language digital asset list.
Legacy Setup
Password manager setup, an emergency access plan, and a written instructions document for whoever you trust to act on your behalf.
After-Life Digital Assistance
Help for executors and families locating accounts, archiving memories, and closing what's no longer needed — with documented authorization.
Custom-branded coverage maps for local field service businesses — built for websites and Google Business Profiles.
Custom-Branded Coverage Map
Your logo, your colors, your exact coverage area. Built so customers can see at a glance whether you cover their location.
Multi-Zone & Response-Time Maps
Color-coded primary, secondary, and extended zones, with 15/30/60-minute response-time overlays built for dispatch use.
Rush Delivery
Standard maps delivered in 48–72 hours, with a 24-hour rush option available for time-sensitive needs. One-time payment, no subscription.
Browser-based tools for emergency managers and field operations — no accounts, no downloads, nothing to install.
Five Free Tools, Always Available
IAPForge, ICS FormForge, DutyLog, the Skills Dashboard, and the Ham Study Tool all run locally in your browser — no signup, no cost.